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Knowledge Base - Email & WebMail Support

Welcome to the Raines Internet Solutions Knowledge Base. The KB provides customers with a database of self-help articles that will enable quicker access to support and updates for our products, services and solutions.
 
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Domain Names Support
Find Support Information regarding Domain Names.
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Find Support Information regarding RainesDirect.
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Download or view documentation for Products and/or Services.
Tutorials & Demos
Find How-To Articles and self-help Tutorials.
Product Updates & Downloads
All Product Updates, Patches & Downloads are found here.
Support Articles related to WebMail Services.
Windows Hosting Support
Find self-help articles related to Windows Hosting environment.
Find self-help articles related to Linux Hosting environment.
 
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KB10505138 - Cannot Access the Premium WebMail Client for Windows-based Hosting (SmarterMail)Tuesday, March 15, 2011 - Tim
KB10505138 - Cannot Access the Premium WebMail Client for Windows-based Hosting (SmarterMail)
This article explains some common problems with access to the Premium WebMail client called SmarterMail which is offered to Raines Internet Solutions Windows Server Hosted Clients and Dedicated Email Hosted Clients.
Hits: 4119 

KB10504810 - How to Access to WebMail Services for your Email DomainTuesday, March 15, 2011 - Tim
KB10504810 - How to Access to WebMail Services for your Email Domain

This article provides customers with a reference to URL's that allows them access to WebMail Services running on their Hosted Domain Name.

Hits: 3919 

KB1050488 - Creating a New Mailbox in your domain using the Control PanelTuesday, March 15, 2011 - Tim
KB1050488 - Creating a New Mailbox in your domain using the Control Panel

This guide will explain how to setup a new email mailbox for a new user in your domain name.

Hits: 2250 

 


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