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Feb
4

Welcome to our New Web Site!

 News & Events, Announcements


Raines Internet Solutions is excited to welcome the new year with our brand NEW web site. We have been working hard to develop the new site with a strong focus on customer driven experiences to ensure that clients receive the information they need about our web services and products in the most effective way possible. 
 
Other than the current features now available on our new web site; further Web Service offerings are planned for release later on this year. Raines Internet Solutions is an inovative company which is following leads in today's digital information trends and see's potential in offering web services to clients and customers alike now and in the future.
 
The following is a List of New and Improved features to our Web Site and Services:
  • Updated Content and Out-Of-Date Content Removed.
  • New Search Functionality to improve findability as the content in the site grows.
  • Brand New Client Support Section.
  • Intergrated Support Forums built into the web site.
  • New Customer Registration System for better centralisation of client services.
  • MyAccount Website is now Intergrated, within the one login.
  • Intergrated Online Shopping and Credit Card Transactions with PayPal. Additional to ShopExpress which is being re-developed.
  • Brand New Customer Downloads Section.
  • Brand New Customer Invoice Retreival System.
  • Brand New Knowledge Base for Customer Support.
  • Brand New Support Ticketing System which is titled, Raines Internet Solutions ServiceDesk. This will enable clients to submit support requests via Email directly to the service desk, and have the ability to track the Support Ticket through the resolution process.
  • Many More great features which we are slowly going to be introducing as the year progresses.
 
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